Thank you for choosing jonesraodbeauty! We are committed to providing you with efficient and reliable delivery services. Please read the following shipping policy to make sure you understand our process for processing orders and shipping.
- Processing time
All orders will be processed and shipped within 1-3 business days. Processing time may be delayed due to inventory, holidays or other uncontrollable factors, but we will do our best to ensure that it is shipped as soon as possible.
Once your order is shipped, we will send a shipping confirmation via email, including tracking number and logistics information. - Shipping area
We provide global shipping, so you can easily buy and enjoy our products no matter where you are. Please note that the delivery time and cost will vary in different regions. - Shipping cost
Shipping costs vary depending on the weight of your order, shipping address and shipping method.
At checkout, the system will automatically calculate and display your shipping cost. You can choose different shipping options (standard shipping, expedited shipping, etc.). - Shipping time
Domestic shipping: Most domestic orders will be delivered within 3-7 business days.
International Shipping: International orders are usually shipped within 7-14 business days, depending on the country of destination.
Please note that shipping to some areas may be delayed due to customs, weather or other force majeure. - Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your package by:
Clicking on the tracking link in the email, or
Visiting the logistics company’s website and entering your tracking number.
- Failure to deliver on time
We do our best to ensure that orders are delivered on time, but in some cases, due to factors beyond our control (such as natural disasters, peak holiday season, shipping delays, etc.), delivery time may be extended. If your order is not delivered within the estimated time, you can contact our customer service team, who will provide you with assistance and follow up on the status of your order. - Delivery Address
When placing an order, please make sure to provide an accurate and complete delivery address. We will not be responsible for any additional charges for undeliverable packages due to incorrect or incomplete addresses. If you find that the address is incorrect, please contact us as soon as possible and we will do our best to assist you in correcting it. - Duties and Import Taxes
For international orders, duties and import taxes may apply and are the responsibility of the recipient. We recommend that you check your country’s tax policies before purchasing to ensure you understand the possible costs. - Damaged or Lost Packages
If your package is damaged or lost during shipping, please contact us immediately. We will assist you in investigating and try to resolve the issue, and refund or re-ship if necessary. - Contact Us
If you have any questions about our shipping policy or any other issues, please feel free to contact us:
Email: support@jonesraodbeauty.xyz
Phone: +1404-721-9870
jonesraodbeauty thanks you for your support and understanding, we will do our best to provide you with an efficient and convenient shopping experience!